United Healthcare Workers – West (UHW), with over 150,000 members, is the largest health care union in California.  We are caregivers from every sector of the health care industry, united to win better care for our patients and better lives for our families and ourselves.  For further information, please visit our website: www.seiu-uhw.org.

UHW is seeking an administrative worker in our Membership Department, located in Oakland.  The department is charged with maintenance of the union’s membership databases, processing of member dues payments, and all related functions.

• Entering new members into databases and maintaining accuracy of all membership data
• Posting dues payments to member database records
• Cash receipting and bank deposit preparation
• Contacting employers to obtain information and resolve problems
• Answering member and staff inquiries
• Researching, calculating and issuing dues refunds

• Proficient in Word, Excel, Access, and Outlook
  Operation of a ten key by touch
• Adept with numbers, including calculation of percentages
• Attentive to detail with high degree of accuracy
• Able to compose correspondence in language and form appropriate to the business world
• Significant member service experience, including problem resolution
• Challenged by large and complex environment requiring patience and a sense of humor